Call Center Agent/Telemarketer – Insurance (6mo+ experience)
Admin Now is an insurance support team located in Malolos, Bulacan, Philippines that works remotely for various agencies in the United States. We are looking for enthusiastic, career-minded, and driven individuals with experience in telemarketing.
Position Requirements:
- Minimum of 1 year experience in telemarketing
- Must live within 30 minutes of Malolos, Bulacan
- Excellent communication in English
- Experience working with American companies is preferred
- Proper phone etiquette is a must
- Experience in sales/marketing is a plus
- Proficient in MS Word and Excel
- Knowledge of the Ezlynx rating and management system is a plus
- Knowledge of insurance carriers like Allied, Safeco, Mapfre, and Travelers is a pls
- Consistently adheres to high standards of performance and service excellence
- Ability to multitask and work with web-based applications and other systems
- Demonstrate effective time management
- Must be punctual and maintain attendance that meets or exceeds company expectations
- Transfers Policy information to our innovated management system
- Must be willing to work graveyard hours to accommodate the US schedule
- Ability to speak Spanish is a plus
The position of an appointment setter is usually an entry level one. They are hired by companies in order to assist them with the sales processes. The main task of an appointment setter is to call potential customers, engage them in conversation, provide information regarding a product or service and set up meetings with a member of the sales force of the company that they are representing.
- Call potential customers by following calling list provided by Agency/Company
- Provide information regarding the service or product in question
- Answer any questions that the potential customer asks to the best of ability
- Take information from potential customers regarding their specific product or service needs
- Ask potential customers of a particular time when they will be free to receive calls
- Set appointments with potential customers at their convenience
- Ensure that sales force member follows up with potential customers
- Document all calls made to potential customers
Benefits:
- Competitive pay (15k – 25k pesos, depending on experience)
- Bonuses
- Opportunities for advancement
- Opportunities to train in the United States with travel expenses included
- Paid holidays
(IF A RESUME IS NOT SUBMITTED, YOU WILL NOT BE CONSIDERED FOR THE POSITION)
- Job Type: Full-time
- Job Location: Malolos, Bulacan
- Required education: High school or equivalent
- Required experience: Telemarketing: 1 year
- Required languages: English (excellent), Spanish