IT SPECIALIST

Job Description

PSN Business Consulting Inc. is an insurance support team located in Malolos City, Bulacan, Philippines that works remotely for various agencies in the United States. We are looking for enthusiastic, career-minded, and driven individuals with experience in IT Field.

Job Qualifications:

• Must have a Bachelor’s Degree for any IT related courses
• Must have at least (1) year experience in IT Field (i.e. hardware and software)
• Must have an experience with equipment inventory, installations and any other IT related issues
• Has an experience repairing and replacing computer systems and networks
• Must have at least a good oral and written skills
• Has an experience with US Clients
• Must have the initiative to test new technologies for the company
• Must have an experience in diagnosing, assisting and providing support with the employees

Benefits:

• Signing Bonus
• Competitive pay (depending on experience)
• Get regularized after 90 days (based on performance)
• Opportunities for advancement
• Paid Philippine holidays

Salary is based on experience.

Shift Schedule: 11:30PM to 8:30AM Mondays to Fridays

This position regularly requires long hours to accommodate business needs and occasionally weekend work.

ACCOUNTING SPECIALIST

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prepare, process and reconcile accounting data in QuickBooks.
• Perform internal audit functions to ensure data accuracy.
• Create and maintain Excel programs. 
• Assist in preparation of monthly financials and year end closings. 
• Work with Commission dept. to process commission payments and produce monthly reports.
• Participate in ad hoc Accounting and Commission projects.
• Maintain proper accounting records, information and backup.
• Other duties as assigned. 

Position Benefits:

• Competitive base pay plus profit-sharing, bonuses and opportunities for advancement
• Medical, dental, and vision insurance
• 401k
• Paid training, including opportunities to obtain additional insurance designations
• Paid time off including holidays
• Gym membership
• Company-sponsored trips or events

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

B2b Sales Account Executive

Penguin Insurance Services is looking for a motivated salesperson with proven success in the P&C insurance industry to join the organization’s expansion to Lutz, FL.  The ideal candidate should possess strong sales, interpersonal and organizational skills.  They should be comfortable with multitasking and be able to budget resources in order to meet expectations for their role.  

We offer a competitive base pay plus profit-sharing, commission, bonuses and opportunities for advancement.

About Us:

Penguin Insurance Services is a fast-growing property & casualty insurance network.  Our headquarters is in Milpitas, CA, and we provide support to brokers in multiple states, including CA, CO, NV, TX and AZ.  We are now expanding to the east coast, starting with our Lutz, FL branch.  We offer a wide range of personal and commercial lines insurance products from over 50 national and regional carriers.  We have won numerous national awards and have been featured on TV stations like NBC.  

Position Requirements:

• Minimum 2-year sales experience in the P&C industry
• Excellent verbal and written communication skills
• Two years or more of B2B sales experience
• Proficient with Microsoft Office, Google docs, and Salesforce
• Able to build and maintain client relationships
• Able to track and record metrics throughout sales process
• Able to meet and exceed financial goals
• Understands and keeps up to date with industry knowledge
• Knowledge of independent insurance channels is a plus
• Knowledge of carriers such as Nationwide, Traveler, Safeco, Mercury, Hartford, Liberty Mutual, Mapfre, Amtrust is a plus
• Bilingual is a plus

Position Benefits:

• Competitive base pay plus profit-sharing, commission, bonuses and opportunities for advancement
• Medical, dental, and vision insurance
• 401K
• Paid training, including opportunities to obtain additional insurance designations
• Paid time off including holidays
• Gym membership
• Company-sponsored trips or events

CUSTOMER SERVICE REPRESENTATIVE POSITION

Penguin Insurance Services is looking for a friendly and enthusiastic customer service representative to join the organization’s expansion to Lutz, FL.  The ideal candidate should possess strong communication, interpersonal and organizational skills.  They should demonstrate professional etiquette and take a proactive approach to problem-solving.  

We offer a competitive base salary plus profit-sharing, bonuses and opportunities for advancement.  

About Us:

Penguin Insurance Services is a fast-growing property & casualty insurance network.  Our headquarters is in Milpitas, CA, and we provide support to brokers in multiple states, including CA, CO, NV, TX and AZ.  We are now expanding to the east coast, starting with our Lutz, FL branch.  We offer a wide range of personal and commercial lines insurance products from over 50 national and regional carriers.  We have won numerous national awards and have been featured on TV stations like NBC. 

Position Requirements:

• Excellent verbal and written communication skills, including customer service etiquette
• Proficient with Microsoft Office
• Able to work with web-based applications and other systems
• Able to multitask, organize, and prioritize work
• Possess a “Team Player” attitude
• Knowledge of the insurance industry is a plus
• Bilingual is a plus

Position Benefits:

• Competitive base pay plus profit-sharing, bonuses and opportunities for advancement
• Medical, dental, and vision insurance
• 401k
• Paid training, including opportunities to obtain additional insurance designations
• Paid time off including holidays
• Gym membership
• Company-sponsored trips or events

Digital Marketing Specialist

Penguin Insurance east coast office is located in Lutz, Florida. We have agents and staff all over CA, NV, WA, TX, FL and the Philippines. We have won numerous national awards and are looking to expand our east coast presence. We are looking for a motivated digital marketing specialist that wants to be part of a fast growing company. 

Job Descriptions: 

1. Create, manage and optimize all digital advertising campaigns including but not limited to Facebook, Instagram, Google, and LinkedIn.
2. Conduct daily analysis of key metrics like CTR, CPC, and CPA on all online ad campaigns to inform performance improvement strategy recommendations.
3. Build on proven metrics, consistently looking for and making recommendations to improve performance.
4. Design and implement test ad/landing pages to discover new opportunities.
5. Research, test and make recommendations for new digital advertising platforms.
6. Lead the company’s social media sites strategy to build brand awareness.
7. Meet aggressive lead and conversion goals in order to scale advertising budgets and drive results.

Qualifications:

1. Bachelor’s degree in a related field.
2. 3-5 years of digital advertising campaign experience.
3. Experience managing advertising campaign budgets over $30k.
4. Experience designing and implementing A/B tests.
5. Experience with Salesforce integrations with other digital platforms.  
6. Strong analytical skills and understanding of key advertising metrics.
7. Excellent verbal and written communication skills.
8. Ability to be flexible and resilient with changing company needs.
9. Prior experience in a high paced, startup environment.

POSITION BENEFITS:

• Medical, dental, and vision insurance.
• Competitive base pay (40K-60K) plus bonus and opportunities for advancement.
• 401K
• Paid classroom training
• Profit Sharing.
• PTO and holiday pay.
• Company-paid trips.

Personal Lines Insurance Support Specialist

Penguin Insurance is one of the fastest growing insurance organizations in California. We are looking for experienced and licensed Property and Casualty agents and CSRs to join our team at our company headquarters in Pasadena, CA. If you are an enthusiastic, career-minded, and driven individual with a proven track record in personal lines insurance sales, we want to meet you!

Job Responsibilities:

• Service the existing book of business which includes endorsements, policy reviews, billing inquiry, creating certificates and more.
• Cross selling existing client with other line of insurance.
• processing quote request from the agent.
• Assisting agent with policy bind request.

Position Requirements:

• Minimum of 2 years experience in personal lines property and casualty insurance products
• Resides within 20 miles of Pasadena, CA
• Excellent customer services skills
• Excellent communication and interpersonal skills
• Proficient in MS Word and Excel
• Ability to multi-task
• Bilingual a definite plus
• Knowledge of the Ezlynx rating and management system is a plus
• Knowledge of insurance carriers like Allied, Safeco, Mapfre, and Travelers is a plus

Position Benefits:

• Health Insurance
• Competitive base pay plus generous bonuses and opportunities for advancement
• Paid classroom training, staff shadow training, and opportunities to receive additional insurance designations
• Paid vacation and PTO
• Company-paid trips

Property Casualty Insurance Customer Service Representative

Insurance Office Receptionist

Penguin Insurance is one of the fastest growing insurance organizations in California. We are looking receptionist / customer service representative to join our team at our Pasadena, CA location. If you are an enthusiastic, career-minded, and driven individual with a proven track record in personal lines insurance sales, we want to meet you!

Position Requirements:

• Minimum of 2 years experience as office receptionist or customer service representative.
• Resides within 20 miles of Pasadena, CA
• Excellent customer services skills
• Excellent communication and interpersonal skills
• Proficient in MS Word and Excel
• Ability to multi-task
• Bilingual a definite plus
• Knowledge of the Ezlynx rating and management system is a plus
• Knowledge of insurance carriers like Allied, Safeco, Mapfre, and Travelers is a plus

Position Benefits:

• Competitive base pay plus generous bonuses and opportunities for advancement
• Paid classroom training, staff shadow training, and opportunities to receive additional insurance designations
• Paid vacation and PTO
• Company-paid trips

Personal Lines Insurance Support Specialist

Penguin Insurance is one of the fastest growing insurance organizations in California. We are looking for experienced and licensed Property and Casualty agents and CSRs to join our team at our company headquarters in Milpitas, CA. If you are an enthusiastic, career-minded, and driven individual with a proven track record in personal lines insurance sales, we want to meet you!

Job Responsibilities:

• Service the existing book of business which includes endorsements, policy reviews, billing inquiry, creating certificates and more.
• Cross selling existing client with other line of insurance.
• processing quote request from the agent.
• Assisting agent with policy bind request.

Position Requirements:

• Minimum of 2 years experience in personal lines property and casualty insurance products
• Resides within 20 miles of Milpitas, CA
• Excellent customer services skills
• Excellent communication and interpersonal skills
• Proficient in MS Word and Excel
• Ability to multi-task
• Bilingual a definite plus
• Knowledge of the Ezlynx rating and management system is a plus
• Knowledge of insurance carriers like Allied, Safeco, Mapfre, and Travelers is a plus

Position Benefits:

• Health Insurance
• Competitive base pay plus generous bonuses and opportunities for advancement
• Paid classroom training, staff shadow training, and opportunities to receive additional insurance designations
• Paid vacation and PTO
• Company-paid trips

Property Casualty Insurance Customer Service Representative

Commercial Lines Insurance Support Specialist

Penguin Insurance is one of the fastest growing insurance organizations in California. We are looking for an experienced commercial producer and CSR to join our team at our company headquarters in Milpitas, Our commercial specialist will not need to prospect for client, or directly selling insurance. The commercial specialist main function is to assist our member agency with placing commercial risk. If you are an enthusiastic, career-minded, and driven individual with a proven track record in commercial lines insurance sales, we want to meet you!

Position Requirements:

• Minimum of 2 years experience in commercial lines insurance products
• Resides within 20 miles of Milpitas, CA
• Excellent customer services skills
• Excellent communication and interpersonal skills
• Proficient in MS Word and Excel
• Ability to multi-task
• Bilingual a definite plus
• Knowledge of the Ezlynx rating and management system is a plus
• Knowledge of insurance carriers like Nationwide, Travelers, Amtrust and Mapfre is a plus

Position Benefits:

• Competitive base pay plus generous bonuses and opportunities for advancement
• Paid classroom training, staff shadow training, and opportunities to receive additional insurance designations
• Paid vacation and PTO
• Company-paid trips
• HSA contributions

Inside Sales Specialist

Penguin Insurance is one of the fastest growing insurance organizations in California. We are looking for experienced inside sales person that had experience and success in P&C industry. Penguin will be providing leads, you do not need to prospect for new client. If you are an enthusiastic, career-minded, and driven individual with a proven track record in personal lines insurance sales, we want to meet you!

We offer a wide range of insurance products including from 50+ national and regional carriers:

• Commercial Insurance
• Auto Insurance
• Homeowners Insurance
• Life Insurance
• Renters Insurance
• Specialty Insurance (Umbrella, Boat, Motorcycle, and RVs)

Position Requirements:

• Property & Casualty Insurance License *IS REQUIRED*.
• Minimum two year insurance sales experience.
• Resides within 20 miles of Milpitas, CA
• Excellent customer services skills
• Excellent communication and interpersonal skills
• Proficient in MS Word and Excel
• Ability to multi-task
• knowledge of independent channel is a plus.
• Bilingual is Plus ( Spanish, Vietnamese, Chinese, Korean)
• Knowledge of carrier such as: Nationwide, Traveler, Safeco, Mercury, Hartford, Liberty Mutual, Mapfre, Amtrust is a plus.

Property & Casualty Insurance Sales Responsibilities:

• follow up on leads, schedule appointments, identify the business owners needs, market and quote the appropriate products.
• Building and maintaining client relationships, including response to specific inquiries regarding insurance eligibility, coverages, policy changes, claims and billing. Maintain a strong work ethic with a commitment to success each and every day.
• If you are motivated to succeed and can see yourself in this role, please respond immediately. We will follow up with you quickly to begin the next steps in the interview process.

Position Benefits:

• Health Insurance.
• Competitive base pay plus generous bonuses and opportunities for advancement
• Paid classroom training, staff shadow training, and opportunities to receive additional insurance designations.
• Commission on new and renewal bonus.
• Bonus based on profit sharing and growth.
• Paid vacation and PTO
• Company-paid trips

Accounting Specialist

Penguin Insurance is one of the fastest growing insurance organizations in California. We are looking for experienced insurance accountant that has experience in accounting and insurance and insurance industry. As accounting specialist, you will be managing commission, charge back, and answering agent questions about accounting. If you are an enthusiastic, career-minded, and driven individual with a proven track record in accounting, we want to meet you!

Position Requirements:

• Minimum of two year experience in accounting.
• Insurance industry experience is a plus.
• Resides within 20 miles of Milpitas, CA
• Excellent customer services skills.
• Excellent communication and interpersonal skills
• Proficient in MS Word and Excel
• Ability to multi-task

Position Benefits:

• Competitive base pay plus generous bonuses and opportunities for advancement
• Paid classroom training, staff shadow training, and opportunities to receive additional insurance designations
• Paid vacation and PTO
• Company-paid trips

Accounting Specialist – Insurance (6mo+ experience)

Admin Now is an insurance support team located in Malolos, Bulacan, Philippines that works remotely for various agencies in the United States. We are looking for enthusiastic, career-minded, and driven individuals with experience in accounting.

Position Requirements:

• Minimum of 6 months experience in accounting
• Must live within 30 minutes of Malolos, Bulacan
• Excellent communication in English
• Experience working with American companies is preferred
• Insurance industry experience is a plus
• Proficient in MS Word and Excel
• Consistently adheres to high standards of performance and service excellence
• Ability to multitask and work with web-based applications and other systems
• Demonstrate effective time management
• Must be punctual and maintain attendance that meets or exceeds company expectations
• Must be willing to work graveyard hours to accommodate the US schedule

Benefits:

• Competitive pay (15k – 25k pesos, depending on experience)
• Bonuses
• Opportunities for advancement
• Opportunities to train in the United States with travel expenses included
• Paid holidays

(IF A RESUME IS NOT SUBMITTED, YOU WILL NOT BE CONSIDERED FOR THE POSITION)

• Job Type: Full-time
• Job Location: Malolos, Bulacan
• Required education: High school or equivalent
• Required experience: Accounting: 1 year
• Required languages: English (excellent), Spanish

Customer Service Representative – Insurance

Admin Now is an insurance support team located in Malolos, Bulacan, Philippines that works remotely for various agencies in the United States. We are looking for enthusiastic, career-minded, and driven individuals with experience in customer service and data entry.

Position Requirements:

• Minimum of 1 year experience in customer service and data entry
• Resides within 30 minutes of Malolos, Bulacan
• Excellent communication in English
• Experience working with American companies is preferred
• Proficient in MS Word and Excel
• Knowledge of the Ezlynx rating and management system is a plus
• Knowledge of insurance carriers like Allied, Safeco, Mapfre, and Travelers is a pls
• Consistently adheres to high standards of performance and service excellence
• Ability to multitask and work with web-based applications and other systems
• Demonstrate effective time management
• Must be punctual and maintain attendance that meets or exceeds company expectations
• Transfers Policy information to our innovated management system
• Must be willing to work graveyard hours to accommodate the US schedule

Benefits:

• Competitive pay (15k – 25k pesos, depending on experience)
• Bonuses
• Opportunities for advancement
• Opportunities to train in the United States with travel expenses included
• Paid holidays

(IF A RESUME IS NOT SUBMITTED, YOU WILL NOT BE CONSIDERED FOR THE POSITION)

• Job Type: Full-time
• Job Location: Malolos, Bulacan
• Required education: High school or equivalent
• Required experience: Customer Service: 1 year
• Required languages: English (excellent), Spanish

Call Center Agent/Telemarketer – Insurance (6mo+ experience)

Admin Now is an insurance support team located in Malolos, Bulacan, Philippines that works remotely for various agencies in the United States. We are looking for enthusiastic, career-minded, and driven individuals with experience in telemarketing.

Position Requirements:

• Minimum of 1 year experience in telemarketing
• Must live within 30 minutes of Malolos, Bulacan
• Excellent communication in English
• Experience working with American companies is preferred
• Proper phone etiquette is a must
• Experience in sales/marketing is a plus
• Proficient in MS Word and Excel
• Knowledge of the Ezlynx rating and management system is a plus
• Knowledge of insurance carriers like Allied, Safeco, Mapfre, and Travelers is a pls
• Consistently adheres to high standards of performance and service excellence
• Ability to multitask and work with web-based applications and other systems
• Demonstrate effective time management
• Must be punctual and maintain attendance that meets or exceeds company expectations
• Transfers Policy information to our innovated management system
• Must be willing to work graveyard hours to accommodate the US schedule
• Ability to speak Spanish is a plus

The position of an appointment setter is usually an entry level one. They are hired by companies in order to assist them with the sales processes. The main task of an appointment setter is to call potential customers, engage them in conversation, provide information regarding a product or service and set up meetings with a member of the sales force of the company that they are representing.

• Call potential customers by following calling list provided by Agency/Company
• Provide information regarding the service or product in question
• Answer any questions that the potential customer asks to the best of ability
• Take information from potential customers regarding their specific product or service needs
• Ask potential customers of a particular time when they will be free to receive calls
• Set appointments with potential customers at their convenience
• Ensure that sales force member follows up with potential customers
• Document all calls made to potential customers

Benefits:

• Competitive pay (15k – 25k pesos, depending on experience)
• Bonuses
• Opportunities for advancement
• Opportunities to train in the United States with travel expenses included
• Paid holidays

(IF A RESUME IS NOT SUBMITTED, YOU WILL NOT BE CONSIDERED FOR THE POSITION)

• Job Type: Full-time
• Job Location: Malolos, Bulacan
• Required education: High school or equivalent
• Required experience: Telemarketing: 1 year
• Required languages: English (excellent), Spanish

Inside Sales Specialist

Penguin Insurance is one of the fastest growing insurance organizations in California. We are looking for experienced inside sales person that had experience and success in P&C industry. Penguin will be providing leads, you do not need to prospect for new client. If you are an enthusiastic, career-minded, and driven individual with a proven track record in personal lines insurance sales, we want to meet you!

We offer a wide range of insurance products including from 50+ national and regional carriers:

• Commercial Insurance
• Auto Insurance
• Homeowners Insurance
• Life Insurance
• Renters Insurance
• Specialty Insurance (Umbrella, Boat, Motorcycle, and RVs)

Position Requirements:

• Property & Casualty Insurance License *IS REQUIRED*.
• Minimum two year insurance sales experience.
• Resides within 20 miles of Pasadena, CA
• Excellent customer services skills
• Excellent communication and interpersonal skills
• Proficient in MS Word and Excel
• Ability to multi-task
• knowledge of independent channel is a plus.
• Bilingual is Plus ( Spanish, Vietnamese, Chinese, Korean)
• Knowledge of carrier such as: Nationwide, Traveler, Safeco, Mercury, Hartford, Liberty Mutual, Mapfre, Amtrust is a plus.

Property & Casualty Insurance Sales Responsibilities:

• follow up on leads, schedule appointments, identify the business owners needs, market and quote the appropriate products.
• Building and maintaining client relationships, including response to specific inquiries regarding insurance eligibility, coverages, policy changes, claims and billing. Maintain a strong work ethic with a commitment to success each and every day.
• If you are motivated to succeed and can see yourself in this role, please respond immediately. We will follow up with you quickly to begin the next steps in the interview process.

Position Benefits:

• Health Insurance.
• Competitive base pay plus generous bonuses and opportunities for advancement
• Paid classroom training, staff shadow training, and opportunities to receive additional insurance designations.
• Commission on new and renewal bonus.
• Bonus based on profit sharing and growth.
• Paid vacation and PTO
• Company-paid trips